Getting your premium luggage to your doorstep, wherever your journey begins
Our Delivery Promise
At Luggage Factory Store, we understand that your travel plans depend on reliable gear arriving when you need it. That’s why we’ve designed a delivery system that’s as dependable as our luggage. From the moment you place your order to the day your new travel companion arrives, we’re committed to making the process smooth and transparent.
Processing Time: All orders are processed within 1-2 business days from our warehouse in Tucson, Arizona. We ensure your luggage is carefully inspected and securely packaged before shipment.
Shipping Options Designed for Travelers
Standard Shipping – $12.95
Ideal for when you need your luggage quickly and reliably. Your order will be delivered via DHL or FedEx within 10-15 days after shipment. This option provides tracking information and insurance for peace of mind.
Free Shipping
For orders over $50, enjoy complimentary shipping via EMS. Delivery typically occurs within 15-25 days after shipment. This economical option maintains our commitment to quality service while saving you money.
Global Reach with Local Care
We proudly ship worldwide to ensure travelers everywhere can access our premium luggage collections. While we reach most global destinations, please note that we currently cannot deliver to some remote areas in Asia and select other locations. During checkout, our system will automatically verify if we can deliver to your address.
After Your Delivery
We stand behind the quality of our luggage. If for any reason you’re not completely satisfied with your purchase, you have 15 days from the delivery date to initiate a return. Our customer service team will guide you through the simple return process.
Ready for Your Next Adventure?
Whether you’re choosing our durable hardside checked luggage for an international expedition or our compact under-seat luggage for a weekend escape, we’ll ensure it reaches you with the same care and attention to detail that went into crafting it.
Explore our collections today and experience the Luggage Factory Store difference – where quality meets journey-ready convenience.
Shop Our CollectionsHave questions about delivery? Our travel-enthusiast customer service team is here to help at [email protected]. We’re committed to ensuring your shopping experience is as smooth as your future travels.